2XM are seeking an Equipment Rental Administrator to join a leading Equipment Hire firm in Hornsby on a permanent basis.

Role: Equipment Rental Administrator
Location: Hornsby
Job type: Permanent (optional Saturdays at higher rate of pay)
Salary: $75,000 - $80,000 plus Super

Main duties:

• Respond promptly and professionally to all online and phone inquiries with the goal of converting each order into a booking.
• Maintain an accurate record of all future bookings and customer requirements in the branch diary or Day Book.
• Arrange and dispatch all customer deliveries promptly, ensuring delivery times meet the timeframe promised at the time of order placement.
• Communicate all relevant information to drivers and yard staff to enable them to carry out their tasks effectively.
• Assign tasks to drivers and yard staff according to their skills, knowledge, and abilities. Identify any skill gaps or training needs and discuss them with the Branch Manager as necessary.

Experience needed:

• A hire industry background is advantageous (or experience within engineering, manufacturing or construction)
• Experience with Baseplan (ideal but not essential)
• Basic computer skills
• Valid Driving Licence

This is an excellent opportunity to join a well-established business with a presence across multiple states. If you have strong administrative and customer service skills, this role offers a rewarding and supportive environment to thrive in. Please note for this role, you will be required to work shifts within 5am - 6pm so flexibility is key.